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Why I Purge My Client List Each Year

Jul 07, 2020
At the end of each year, I review my client list.
 
As a Chartered Accountant, there are rules around how to do this and there is a requirement to ensure no conflicts of interest and not acting for clients where you know they aren’t complying with legislation.
 
But for me, it’s more than that. These are the factors I use to decide who to purge from my list each year:
 
1. Do they pay their bills on time
 
Now, with the Covid-19 lockdowns and businesses taking a beating, I’m not going to consider delayed payments over the past few months as a factor.
 
What I am looking for, though, is the consistent, regular late payers. More particularly, those clients who don’t seem to make any attempt to pay their bills at all and that’s been the case for multiple years.
 
There are clients I’ve had who befriended me and then draw on my good nature to do the next piece of work because they need it for the bank or to...
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